Frequently Asked Questions

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How long will my claim take?

The FSA insist that all complaints are investigated within 8 weeks. Unfortunately this is not always the case. Gladstone Brookes will ensure that your case is dealt with as quickly as possible.

We have worked hard to forge good working relationships with the complaints managers of the high street banks and they will usually keep usinformed regarding their timescales.

However, if they cannot keep to an agreed deadline, we will notify the relevant authorities (Financial Ombudsmen Service - FOS). An appeal does take longer, however Gladstone Brookes will ensure your case is concluded as quickly as possible.

Claim back your PPI with Gladstone Brookes - Fill out our Online PPI Claim Form or ring us on 08000 461 825 .

How are Gladstone Brookes regulated?

Gladstone Brookes are regulated by the Ministry of Justice in respect of regulated claims management activities. Search for us on the MOJ website at http://www.claimsregulation.gov.uk/search.aspx.

How much will this claim cost?

Gladstone Brookes will operate your claim under a no win no fee arrangement and take 25% +VAT of any financial benefit that you receive as a result of the claim.

Let Gladstone Brookes Claim back your Mis sold Payment Protection - Call 08000 461 825 or fill in our online claim form.

My loan is in mine & my partner's name - can I claim?

Yes, but Gladstone Brookes will need all of the initial documents signing by both parties in order to proceed with the claim.

Gladstone Brookes can claim back your Payment Protection Insurance, Call 08000 461 825 or fill out our Online Claim Form.

My bank has denied my claim – now what?

If the claim was rejected within the last 6 months and you have a copy of the rejection letter, please send it to us with the initial documents, Gladstone Brookes will do the rest. If the claim was rejected in excess of 6 months ago, unfortunately we cannot assist.

 

Contact Gladstone Brookes to see if we can help with your Missold PPI Claim, Call 08000 461 825 or fill out our Online Claim Form.

I have multiple loans can I make multiple claims?

Yes our representatives will take details of all of your claims, whether the loan or credit card is ongoing or has been paid off. Multiple Loans with the same bank mean that you may be able to make multiple claims.

Let Gladstone Brookes handle all of your Mis sold PPI Claims - Call 08000 461 825 or fill in our Quick Online Claim Form today.

 

Can I claim for loans and credit cards I have already paid off?

Yes, provided the agreement was ongoing within the last 6 years, we will present the claim on your behalf.

Gladstone Brookes can claim back Mis sold PPI on loans and credit cards, call 08000 461 825 or fill in our online claim form.

Will my credit rating be affected if I make a claim?

Absolutely not; you have been mis sold a product by your bank and are entitled to make a complaint. Many banks have been fined £100,000’s by the Financial Services Authority (FSA), and you are taking money back that is legally yours.

Gladstone Brookes are PPI Claims Consultants - call 08000 461 825 or fill out our online claim form today.

I’m bankrupt/in debt/in an IVA – can I make a claim?

At present Gladstone Brookes cannot take on your claim if you are bankrupt or in an IVA. However we are soon launching a new service that will allow us to help you if you are in this situation. Please get in touch and we will direct you to the relevant department.

Call Gladstone Brookes on 08000 461 825 or fill out our online claim form.

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