Existing Customer

Frequently Asked Questions

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Awaiting Claim Pack

Are you waiting for your Claim Pack to arrive?

Returned Claim Pack

Have you received your Claim Pack and sent it back to us?

Complaint Rejected

Has your bank or lender rejected your claim for PPI?

Complaint Accepted

Has your lender sent you an offer to pay back your PPI?

Judicial Review

What impact does the Judicial Review have on your claim?

FOS

Has your claim been referred to Financial Ombudsman Service?
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