Call Gladstone Brookes today!
0800 862 0375 01925 321 015

Why Gladstone Brookes?

Trusted, Professional & Successful

Our success spans hundreds of thousands of PPI cases, and we practice professionalism with every one. It’s why our customers have been so happy to write about their experiences with us. Read about some of them here.

How we would deal with your PPI

We aim to identify any PPI your lenders sold to you, with our Free PPI Check**. If any PPI was or may have been present, we will proceed with the PPI Claim service for you. In order to make a PPI claim for you, we will build a case of mis-selling evidence. **Free check with our claims service. Check is lender specific.

Our aim at Gladstone Brookes is:

  • To identify any PPI which you could reclaim and;

  • Should you pursue a claim through us, we aim to recover 100% of any premiums that you paid, any interest paid on those premiums and where possible a further 8% in statutory interest
Our timeframes:

  • On average, a response on the PPI Check is received within 6 weeks of us sending the request to the lender

  • Our average PPI Claim timeframe is between 8-16 weeks from the date of the lender’s acknowledgement, to a decision being made

Frequently Asked Questions

  • Who are Gladstone Brookes?
    Gladstone Brookes are a financial claims management company specialising in the reclamation of mis-sold PPI. In 2017 we returned more than £211m for our successful clients and since 2007 we have recovered more than £1 Billion for our clients (amounts obtained through our claims service prior to fees and taxes).
  • How successful have you been for others?
    Well, you could take a look at our reviews. They show our success with all of the big UK banks – Lloyds, Barclays, Halifax, HSBC and others. We have years of experience claiming back from these institutions, which we do with a 91% success rate (based on a 24 months’ worth of data from January 2016 to December 2017 on cases with PPI).
  • Can I start a PPI claim by myself?
    You can lodge your own complaint with your lender, but clients who’ve chosen Gladstone Brookes have benefited from our guidance and understanding of the process. That’s why we have been successful in over 600,000 cases so far.

Why Choose Us?

Reclaimed for clients

£1 Billion+

Total refunds obtained through our claims service, amount is prior to fees and taxes.



Our success rate for PPI claims with clients currently stands at 91%, based on 30 months’ worth of data from July 2016 to December 2018. Success rate applies only on cases with PPI.


4.5 out of 5

Our customers rate our PPI Claim service at 4.5 out of 5 stars on Feefo, based on 4,819 reviews between July 2017 and June 2018.

Contact Us

Gladstone Brookes
47 Museum Street

0800 862 0331

Opening Hours

8:30am – 8:00pm
8:30am – 8:00pm
8:30am – 8:00pm
8:30am – 8:00pm
8:30am – 5:00pm
9:00am – 3:00pm

Our Customers

Our customers rate our PPI Claim service at 4.5 out of 5 stars on Feefo, based on 4,819 reviews between July 2017 and June 2018.

Ready to start your PPI check?

Hit the button below or call us now on
0800 862 0361

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