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Bank of Scotland Claims

Lender Information

Bank Of Scotland merged with Halifax in June 2006 and became a subsidiary of Lloyds Banking Group (LBG) in 2009, but it continues to trade under its own name.

As part of LBG, the bank has set aside a massive £19.225 billion to pay compensation for successful, of which £17.4 billion has already been paid.

In their 2018 half year results LBG added £550 million to its PPI provision, on top of an additional £460 million set aside earlier in the year. The figures were based on the group’s estimate of receiving 13,000 new claims a week until the claims deadline on August 29th 2019.

However, it added: “A number of risks and uncertainties remain including with respect to future volumes. The cost could differ from the Group’s estimates and the assumptions underpinning them, and could result in a further provision being required.”

How was PPI mis-sold?

If you took out a loan, credit card or mortgage with Bank of Scotland, it is likely you were mis-sold PPI if you experienced any of the following:

  • you were pressured into buying PPI or told you must have PPI
  • you were promised a cheaper rate if you bought PPI
  • you were already covered by another policy
  • you received full sick pay from your employer
  • you were told your loan or credit application was more likely to be accepted if you bought PPI
  • PPI was added without telling you
  • you were advised to buy PPI that did not suit your circumstances or needs
  • you were self-employed, unemployed or retired but advised to buy PPI
  • you had a pre-existing medical condition at the time of buying PPI, which may have affected your ability to make an insurance claim
  • you were advised that a pre-existing medical condition was included in your PPI policy (or advised that it wasn’t included)
  • it was not made clear that you would pay interest on the PPI if it was added to your loan
  • it was not made clear that the PPI would end before the loan or credit was repaid
  • the amount of commission paid on the sale was not revealed at the time

Start Free PPI Check

To get started either use the Free PPI Check box below or call us on 0800 862 0331 and speak to one of our friendly, knowledgeable advisors who will guide you through the process.

How was PPI mis-sold?

If you took out a loan, credit card or mortgage with Bank of Scotland, it is likely you were mis-sold PPI if you experienced any of the following:

  • you were pressured into buying PPI or told you must have PPI
  • you were promised a cheaper rate if you bought PPI
  • you were already covered by another policy
  • you received full sick pay from your employer
  • you were told your loan or credit application was more likely to be accepted if you bought PPI
  • PPI was added without telling you
  • you were advised to buy PPI that did not suit your circumstances or needs
  • you were self-employed, unemployed or retired but advised to buy PPI
  • you had a pre-existing medical condition at the time of buying PPI, which may have affected your ability to make an insurance claim
  • you were advised that a pre-existing medical condition was included in your PPI policy (or advised that it wasn’t included)
  • it was not made clear that you would pay interest on the PPI if it was added to your loan
  • it was not made clear that the PPI would end before the loan or credit was repaid
  • the amount of commission paid on the sale was not revealed at the time

Start Free PPI Check

To get started either use the Free PPI Check box below or call us on 0800 862 0331 and speak to one of our friendly, knowledgeable advisors who will guide you through the process.

Ready to start your PPI check?

Hit the button below or call us today!

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Free PPI Check** Form

Simply fill in your details to get started

You can do the claim directly yourself to the lender for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free if you wish for them to review your case, if you have approached your lender first, and it falls within their remit.

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