Barclaycard Claims

Did you take out a credit card with Barclaycard?

Barclaycard is the credit card division of Barclays Bank and was the first card introduced into the UK in 1966. It is part of a global payment business and has been selling payment protection insurance (PPI) for years.

PPI is meant to help consumers make their credit card payments if they come out of work through accident, sickness or unemployment, but policies were often mis-sold to consumers who didn’t want them, didn’t need them and couldn’t have made a claim on them because of exclusion clauses. In some cases, cardholders weren’t even told it had been added to their account. Read on to find out more about Barclaycard PPI Claims.


Millions of policies have been mis-sold over the years and parent company Barclays has set aside more than £8.5 billion to pay out successful PPI claims. The industry as a whole has already paid out more than £29.2bn, but there is much more to come and some financial commentators have suggested the final bill could go even higher.

Is some of that money rightfully yours?

How do I know if I was mis-sold?

There are many ways in which you may have been mis-sold your Barclaycard PPI policy:

  • You may not even know you had it because it was added to your agreement without your knowledge.
  • PPI is always optional. If you were told you had to have it this could be a case for mis-selling.
  • If the costs of the policy and how what you pay was calculated each month were not explained, you may have been mis-sold to.
  • Were any of the policies exclusions like employment status or pre-existing medical conditions explained to you?
  • Were you made aware that if you could meet your payments from your sick pay then you didn’t need a policy?

If any of the above scenarios apply to you then you could be eligible to make a claim to get back any money that’s rightfully yours.

Claiming back PPI

Gladstone Brookes offer a Free PPI Check** to get you started. Should you decide to pursue a claim through us if PPI is found, we will treat your case with the upmost care. Getting started with Gladstone Brookes is simple. Just call us on 01925 321 0150800 862 0375 or fill in the PPI check form on our website.

For any claims pursued, we aim to recover 100% of any premiums that you have paid, plus any interest paid on those premiums and where possible a further 8% in statutory interest.

Gladstone Brookes has a 91% success rate on the claims we make on behalf of our clients and we have already recovered more than £1 Billion± for our clients against a wide variety of lenders.

Making a claim

Once a letter of claim is issued to Barclaycard, the bank should acknowledge it as soon as possible and then our average timeframe is 8-16 weeks from the date of that acknowledgement to a final decision being made.

If your Barclaycard PPI claim is a success, the compensation will be paid directly to you and Gladstone Brookes will then invoice you for our fees which are 20% + VAT° of the total redress offered by your lender, including any reduction of any outstanding agreement, which if in place the PPI may be cancelled. If we are unsuccessful there will be no charges whatsoever†.


Of course, your claim might also be rejected, but if that happens Gladstone Brookes will assess the terms of the rejection and advise you whether or not an appeal to the Financial Ombudsman Service (FOS) to overturn the decision might succeed.

It’s all part of the same no win no fee service. Our specialist team will carefully examine the rejection letter and, if they feel there is the chance they can get the decision overturned, they will compile the information needed to appeal to FOS.

Did Barclaycard sell PPI to you?

To start a PPI check and find out if you were sold PPI, which you could reclaim, simply fill in our online form. Start My PPI Check

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