MBNA Claims

Mis-sold PPI on loans and credit cards

As well as running their own credit cards, MBNA are also responsible for a wide range of credit and store cards which they administer for other companies, including seven Premier League football teams, two Middle East airlines and two .com companies.

They are the largest credit card company in Europe and, in common with many others, they have sold PPI to their clients for years. The insurance was meant to ensure that card holders could continue to make their payments if ever they came out of work through accident, sickness or unemployment. Read on to find out more about MBNA PPI Claims.


But the cover was often mis-sold to people who didn’t want it, didn’t need it or couldn’t have made a claim because of an exclusion clause built into the policy.

One lady claimant received back £65,000 for PPI mis-sold on two credit cards. She had been paying PPI for 10 years, but she should never have been sold the policy in the first place because she was a self-employed company director and could never have made a successful claim on the insurance.

Was my policy mis-sold?

If you’re not sure whether your MBNA PPI policy was mis-sold then ask yourself the following questions:

  • Did you even know it had been attached to your agreement?
  • Did MBNA check if you had alternative cover in place which would have made their policy unnecessary?
  • Were the full costs of the policy explained separately to you?
  • Were you made to feel you had to take the policy to secure the finance you wanted?
  • Do you think that the PPI advice given by MBNA was fair and accurate?

If any of the above scenarios apply to you, then you were possibly mis-sold your policy and could make a claim to get back any money that’s rightfully yours.

Claiming back PPI

Gladstone Brookes offer a Free PPI Check** to get you started. Should you decide to pursue a claim through us if PPI is found, we will treat your case with the utmost care. Getting started with Gladstone Brookes is simple. Just call us on 01925 321 0150800 862 0375 or fill in the PPI check form on our website.

For any claims pursued, we aim to recover 100% of any premiums that you have paid, plus any interest paid on those premiums and where possible a further 8% in statutory interest.

Gladstone Brookes has a 91% success rate on the claims we make on behalf of our clients and we have already recovered more than £1 Billion± for our clients against a wide range of lenders.

Making a claim

If you decide to pursue a PPI Claim through Gladstone Brookes, once we issue a letter of claim to MBNA, the bank should acknowledge it as soon as possible and then our average timeframe is 8-16 weeks from the date of that acknowledgement to a final decision being made.

If your MBNA PPI claim is a success the compensation will be paid direct to you and Gladstone Brookes will then invoice you for our fees which are 20% + VAT° of the total redress offered by your lender, including any reduction of any outstanding agreement, which if in place the PPI may be cancelled. If we are unsuccessful there will be no charges whatsoever†.


Of course, your claim might also be rejected, but if that happens Gladstone Brookes will assess the terms of the rejection and advise you whether or not an appeal to the Financial Ombudsman Service (FOS) to overturn the decision might succeed.

It’s all part of the same no win no fee service.  Our specialist team will carefully examine the rejection letter and, if they feel there is the chance they can get the decision overturned, they will compile all of the information needed to appeal to FOS.

Did MBNA sell you PPI?

To start a PPI check and find out if you were sold PPI, which you could reclaim, simply fill in our online form. Start My PPI Check

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