Welcome Finance Claims


Mis-sold PPI on a Welcome loan?

In common with many other financial institutions, Welcome Finance sold payment protection insurance (PPI) alongside the loans they arranged for their customers.

The policies were meant to ensure that borrowers could meet their monthly payments if ever they came out of work through accident, sickness or unemployment. But they were often mis-sold to people who didn’t want them, didn’t need them or couldn’t make a claim on them because of exclusion clauses built into the policies. Read on to find out more about Welcome Finance PPI Claims.

We can pursue a claim for PPI policies sold on accounts after October 2000 with Welcome Finance.

Once PPI is traced on an account, it would then depend on the product start date as to where the complaint for mis-sold PPI would get directed to.

We will confirm to you who your claim is registered with, once we have been provided with the policy start dates. However please be advised that if there are multiple start dates for numerous accounts, your claims may be dealt with by different companies. For example, one may be dealt with directly through Welcome Finance and another may be with the FSCS.

Was I mis-sold PPI by Welcome?

For cases where the policy was sold after January 14th 2005 claims can be made for the same reason as with any other company. For example:

  • Were you told the product was compulsory?
  • Were checks made on your employment status for eligibility?
  • Did they check on the level of sick pay your employer gave you?
  • Were you pressurised into taking out the policy?
  • Did they check if you had an alternate means of paying?
  • Were you even aware that a policy had been attached to your loan?

Claiming back PPI

We offer a Free PPI Check** which aims to identify any PPI your lenders may have sold to you. Should you decide to pursue a claim through us if PPI is found, we will treat your case with the utmost care. Getting started with Gladstone Brookes is simple. Just call us on 01925 321 0150800 862 0375 or fill in the PPI check form on our website.

For claims submitted to Welcome Finance, some may be referred to the FSCS to be investigated depending on when the policy was sold. If a claim is upheld by the FSCS, they are able to pay up to 90% of the calculated amount of compensation, as Welcome Finance are no longer trading.

Gladstone Brookes has a 91% success rate on the claims we make on behalf of our clients and we have already recovered more than £1 Billion± for our clients against a wide range of lenders.

Making a claim

Once a letter of claim is issued to the FSCS, they will log the complaint and do a full investigation. When they have completed their investigations they will come back to us with a final decision

If your PPI claim is a success the compensation will be paid direct to you and Gladstone Brookes will then invoice you for our fees which are 20% + VAT° of the total redress offered by your lender, including any reduction of any outstanding agreement, which if in place the PPI may be cancelled. If we are unsuccessful there will be no charges whatsoever†.


Did Welcome Finance sell you PPI?

To start a PPI check and find out if you were sold PPI, which you could reclaim, simply fill in our online form. Start My PPI Check

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