Lloyds TSB Break Ranks

We have been informed that Lloyds TSB have taken a very small sample of their clients (Halifax Credit Card clients who took out their card between 2008 – 2009) and have started to write to them asking the customer to contact them for a review of the sale of their PPI product. The fact that this decision was taken on the eve of the Judicial Review may or may not be an indication of how LTSB see the Judicial Review heading; however, their proactive approach to handling potential complaints is a breath of fresh air.
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