SUCCESS STORY – ‘So professional, pleasant and friendly’

SUCCESS STORY – ‘So professional, pleasant and friendly’

Martin Edwards had been with Lloyds Bank for 40 years, starting his account when he was a boy soldier of 15, and had lots of different loans and other agreements with them, but had no idea whether or not PPI was attached to any of them.

“Then I got a phone call from my sister who told me she had got £60 back after making a claim so I decided it was about time I found out if I was owed anything too,” he said.

Searched

He searched the internet, searching for someone to help him make a claim and decided on Gladstone Brookes.

“I like the look of the site right away as it gave me the information I needed in a clear and easy to understand format so I called and was guided through the process to make my claims. I must say I have never dealt with a better company – so professional, pleasant and friendly.’

Claims

After chatting to an advisor, Martin made claims on a series of loans with Lloyds and a Halifax mortgage.

Following an investigation both companies agreed the PPI had been mis-sold on all the accounts and Martin received a total of £20,714.39± in compensation.

“I had no idea I was owed so much money,” said a delighted Martin. “The annoying thing is that it was with a bank where I had been a customer for 40 years, ever since I opened my first ever bank account.”

” I must say I have never dealt with a better company – so professional, pleasant and friendly”

Meet 3-year old Gladstone Leo – Our Biggest (smallest) fan

A very strange message… Earlier this year, on a relatively normal day in the Gladstone Brookes office, we received a very strange Facebook message from Charlotte Smith (Mum) – who reached out to tell us that her 3-year old son Leo, LOVES Gladstone Brookes! In fact, so much so she told us, that when he’s […]

Meet 3-year old Gladstone Leo – Our Biggest (smallest) fan

A very strange message… Earlier this year, on a relatively normal day in the Gladstone Brookes office, we received a very strange Facebook message from Charlotte Smith (Mum) – who reached out to tell us that her 3-year old son Leo, LOVES Gladstone Brookes! In fact, so much so she told us, that when he’s […]

£31 million lawsuit over unpaid PPI delaying decisions

A £31 million lawsuit over who is responsible for paying out successful PPI claims is holding up decisions on complaints. Insurance giant AXA is suing Genworth for £31 million, claiming it failed to pay up for PPI mis-selling losses.

£31 million lawsuit over unpaid PPI delaying decisions

A £31 million lawsuit over who is responsible for paying out successful PPI claims is holding up decisions on complaints. Insurance giant AXA is suing Genworth for £31 million, claiming it failed to pay up for PPI mis-selling losses.

PPI and payday loans in complaints surge

A surge in the number of complaints about mis-sold PPI and payday loans has led to a 44% overall increase in the number of claims against financial firms in the second half of 2017 says the Financial Conduct Authority (FCA) – a 12% increase on the first six months. Complaints data just released by the […]

News by month:

News by Category: