SUCCESS STORY – The service has been excellent

by Mike Birkett, 08/06/2018

Alan Jones had taken out quite a few loans and credit cards in the past, but he had no idea whether or not he had PPI attached to any of them and so had never made a claim.

“Then my partner made a claim through Gladstone Brookes on some of the agreements she had had in the past and got back over £1,500. I thought to myself ‘if she can get a result like that maybe I should have a go’ so I rang up and spoke to an advisor,” said Alan.

Initial call

From that initial call the advisor established Alan did in fact have PPI attached to a few things – nine loans with Natwest as well as a credit card, another credit card with MBNA and a Debenhams store card.

Following investigations, all three companies agreed Alan had been mis-sold the PPI and paid him total compensation of £4,806.65±.

No paperwork

He said: “When we started I had no idea how many agreements there were and had no paperwork for any of them. But Gladstone Brookes managed to sort it all out for me.

“Their service was excellent. I couldn’t fault it.”

“My partner made a claim through Gladstone Brookes on some of the agreements she had had in the past and got back over £1,500. I thought to myself ‘if she can get a result like that maybe I should have a go”

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Virgin Money sold to CYBG for £1.7 billion

by Mike Birkett, 21/06/2018 Virgin Money sold to CYBG for £1.7 billion CYBG – the former Clydesdale and Yorkshire Bank – has bought Virgin Money for £1.7 billion to make it the UK’s sixth largest bank. It has also reached an agreement with Sir Richard Branson’s Virgin Group to licence the brand name for £12 […]

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TSB loses 12,500 customers after IT crisis

by Mike Birkett, 07/06/2018 TSB loses 12,500 customers after IT crisis TSB chief executive Paul Pester told MPs yesterday that his bank had lost around 12,500 customers since suffering an IT meltdown six weeks ago. He also confirmed that there have been at least 10,600 fraud alerts and 1,300 cases where customers lost money. Overall, […]

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