SUCCESS STORY – A new record PPI payout for a single client

Success story

Company director Richard from the West Country had heard all about PPI and the possibility the compensation available if the policies had been mis-sold, but he never did anything about it.

“If I’m honest about it there was a mixture of laziness and a lack of knowledge about how to go about it,” he said.

Signed up

“But I eventually signed up with Gladstone Brookes and promptly forgot about it because I didn’t expect to get anything back.  How wrong can you be?

“I’ll never forget the first phone call I got.  The lady asked if I was sitting down and when I said I was she told me I’d just received an offer of almost £60,000 from my credit card claim against MBNA.

“I was staggered by the amount I’d got back.  I thought I was in for about £1,500 to £2,000, but that wasn’t the end of it.  Since then I’ve received back over £100,000 from a series of other claims against Halifax, Lloyds, Marks & Spencer and Capital One – an amazing result.


“The service from Gladstone Brookes has been excellent – in fact, 163,000 excellences!”

  • Richard’s overall PPI compensation amounted to more than £163,000.