Company director Richard from the West Country had heard all about PPI and the possibility the compensation available if the policies had been mis-sold, but he never did anything about it.
“If I’m honest about it there was a mixture of laziness and a lack of knowledge about how to go about it,” he said.
“But I eventually signed up with Gladstone Brookes and promptly forgot about it because I didn’t expect to get anything back. How wrong can you be?
“I’ll never forget the first phone call I got. The lady asked if I was sitting down and when I said I was she told me I’d just received an offer of almost £60,000 from my credit card claim against MBNA.
“I was staggered by the amount I’d got back. I thought I was in for about £1,500 to £2,000, but that wasn’t the end of it. Since then I’ve received back over £100,000 from a series of other claims against Halifax, Lloyds, Marks & Spencer and Capital One – an amazing result.
“The service from Gladstone Brookes has been excellent – in fact, 163,000 excellences!”
- Richard’s overall PPI compensation amounted to more than £163,000.