Now in her 80s Brenda Oliver wasn’t sure whether or not she had PPI, but thought that she may have taken it on some time in the past.
“Then I saw an advert for Gladstone Brookes on the TV and thought I’d give it a go just in case there was something,” she said.
GB’s Free PPI Check** revealed that the insurance was attached to her Barclays overdraft, a Monsoon store card and another store card from Santander.
After Brenda decided to make a formal claim, all three firms admitted the PPI had been mis-sold and she received a total of £2,638± in compensation.
She said: “I was really surprised at how much I got back. I’m a pensioner and really needed it.
I was also very impressed with the service, particularly with the way they told me about the tax payable on what I got which enabled me to contact the taxman and get a £195 rebate!
““Everything was very professional and they made it effortless for me which I was grateful for because at the start I had no idea what I was doing or getting into.””