Linda Dawber had no idea whether or not she had ever taken out PPI because her husband dealt with all the couple’s financial matters.
Blog Category: Success Stories

Janice Smith knew she had PPI on three loans that she had with Marks & Spencer and made a claim for mis-selling direct to them.

Now in her 80s Brenda Oliver wasn’t sure whether or not she had PPI, but thought that she may have taken it on some time in the past.

With a two-year-old son and another child on the way, conveyancing lawyer Stephen Thomas just didn’t have the time to make his own PPI claim and came to Gladstone Brookes to help him out.
“I know I could have done it myself, but I just couldn’t find the time and I thought the fees were reasonable for the amount of work done.”

James and Suzanna Moss suspected they might have PPI attached to the credit card they had from Halifax and called in at their local branch to see if they could make a claim for possible mis-selling.
“But they told us we didn’t have any PPI – definitely,” said James.

Damian Shaw had seen the Gladstone Brookes advert on TV many time but never did anything about making his own PPI claim until in 2016 a friend suggested he make the call.
He was unsure how much PPI he may have had attached to agreements in the past and was surprised when his enquiry uncovered it was attached to four loans from Halifax. Following an investigation, the lender agreed he had been mis-sold the policies and paid him £5,334 in compensation.

As a former financial advisor Roger Weaver was almost certain he didn’t have PPI on any of his personal finance agreements.
He said: “I didn’t believe in it and never sold it to my clients so I was highly unlikely to take it on myself. I actually checked with Barclaycard myself and they said I didn’t have any.”

Our client with the biggest ever payout had heard all about PPI and the possibility of compensation available if the policies had been mis-sold, but he never did anything about it.
“If I’m honest about it there was a mixture of laziness and a lack of knowledge about how to go about it,” he said.

Alan Jones had taken out quite a few loans and credit cards in the past, but he had no idea whether or not he had PPI attached to any of them and so had never made a claim.
“Then my partner made a claim through Gladstone Brookes on some of the agreements she had had in the past and got back over £1,500. I thought to myself ‘if she can get a result like that maybe I should have a go’ so I rang up and spoke to an advisor,” said Alan.

Martin Edwards had been with Lloyds Bank for 40 years, starting his account when he was a boy soldier of 15, and had lots of different loans and other agreements with them, but had no idea whether or not PPI was attached to any of them.