Blog Category: Success Stories

SUCCESS STORY – “I thought the fees were reasonable for the amount of work done”


With a two-year-old son and another child on the way, conveyancing lawyer Stephen Thomas just didn’t have the time to make his own PPI claim and came to Gladstone Brookes to help him out.

“I know I could have done it myself, but I just couldn’t find the time and I thought the fees were reasonable for the amount of work done.”

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SUCCESS STORY – Halifax originally rejected the claim


James and Suzanna Moss suspected they might have PPI attached to the credit card they had from Halifax and called in at their local branch to see if they could make a claim for possible mis-selling.

“But they told us we didn’t have any PPI – definitely,” said James.

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SUCCESS STORY – “I can’t thank you enough”


Damian Shaw had seen the Gladstone Brookes advert on TV many time but never did anything about making his own PPI claim until in 2016 a friend suggested he make the call.

He was unsure how much PPI he may have had attached to agreements in the past and was surprised when his enquiry uncovered it was attached to four loans from Halifax. Following an investigation, the lender agreed he had been mis-sold the policies and paid him £5,334 in compensation.

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SUCCESS STORY – They added the PPI without my knowledge


As a former financial advisor Roger Weaver was almost certain he didn’t have PPI on any of his personal finance agreements.

He said: “I didn’t believe in it and never sold it to my clients so I was highly unlikely to take it on myself. I actually checked with Barclaycard myself and they said I didn’t have any.”

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SUCCESS STORY – A new record PPI payout for a single client

Record PPI Payout for Gladstone Brookes LTD!

by Mike Birkett, 08/06/2018

Our client with the biggest ever payout had heard all about PPI and the possibility of compensation available if the policies had been mis-sold, but he never did anything about it.

“If I’m honest about it there was a mixture of laziness and a lack of knowledge about how to go about it,” he said.

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SUCCESS STORY – The service has been excellent


Alan Jones had taken out quite a few loans and credit cards in the past, but he had no idea whether or not he had PPI attached to any of them and so had never made a claim.

“Then my partner made a claim through Gladstone Brookes on some of the agreements she had had in the past and got back over £1,500. I thought to myself ‘if she can get a result like that maybe I should have a go’ so I rang up and spoke to an advisor,” said Alan.

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SUCCESS STORY – ‘So professional, pleasant and friendly’

SUCCESS STORY – ‘So professional, pleasant and friendly’

Martin Edwards had been with Lloyds Bank for 40 years, starting his account when he was a boy soldier of 15, and had lots of different loans and other agreements with them, but had no idea whether or not PPI was attached to any of them.

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SUCCESS STORY – My sister talked me into doing it

success story

Gina Santilli has more than 13,000 good reasons to thank her sister for an early Christmas present because she was the one who persuaded her to make a claim for mis-sold PPI.

Said Gina: “I’d seen the Gladstone Brookes advert on TV loads of times and had never made a claim because I couldn’t remember who I had taken out agreements with as they were all so long ago.Read More

Money Memories 5 – THE WINNER

Jeremy Newell has been paraplegic from birth and the severity of his disability has meant he hasn’t been able to have a holiday for 25 years – until now.

After making claims against three credit cards – two from Lloyds and one from Morgan Stanley – Jeremy ended up with £2,357.88 in compensation which helped him to fly away for a week in the sun on Gran Canaria.

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SUCCESS STORY – You did a fantastic job!

SUCCESS STORY – You did a fantastic job!

Management advisor Ian Daves suspected he might have PPI on his MBNA credit card, but hadn’t kept any paperwork he could check.

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