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Blog Category: PPI


PPI still over half the complaints handled by FOS

PPI still over half the complaints handled by FOS

Complaints about the mis-selling of PPI still account for half the complaints handled by the Financial Ombudsman Service (FOS).

FOS received 49,672 new cases in the second quarter of the year – over 4,000 a week.  Packaged bank accounts were the second most complained about product with 10,163 new cases in the same timescale.Read More


Game over for big bankers’ bonuses – Barclays chairman

Game over?

The game is over for big bankers’ bonuses says Barclays chairman, John McFarlane.

Read More


Lloyds to take another £1 billion hit for mis-sold PPI?

Lloyds to take another £1 billion hit for mis-sold PPI

Top finance experts are speculating that Lloyds Banking Group (LBG) will take another £1 billion hit for the mis-selling of PPI before the end of the year.

Richard Partington of Bloomberg Business says: “Lloyds Banking Group will probably take a further £1 billion charge for wrongly sold loan insurance in the year’s second half, undermining efforts to clean up the bank as the government prepares to sell shares to individuals.”Read More


Banks must help savers to find better deals with rivals

Banks must help savers to find better deals with rivals

A new report into competition in the UK banking sector is expected to say banks must help savers to find better deals with rivals if their own services aren’t matching up.

The Competition and Markets Authority (CMA) is about to produce its report detailing a year long investigation into personal and business banking prompted by scandals like the mis-selling of PPI and allegations that small businesses were being unfairly treated.Read More


SUCCESS STORY – Double success for Dave and Doreen

His and hers successful claims

When Doreen Cumming saw the Gladstone Brookes advert on TV she started to wonder whether or not she had ever taken out PPI.

“But I honestly couldn’t remember whether I had or not so I did nothing about it for months, but one day I decided it was worth giving a try and made the phone call.Read More


SUCCESS STORY – I didn’t feel confident enough to do it myself

Recommended by a friend

When secretary Linda Mitchell was chatting to one of her friends about claiming back PPI she admitted she didn’t understand half the question on the form – so her friend recommended she contact Gladstone Brookes for help.

“I didn’t have a lot of information and I didn’t feel confident enough to do it myself,” she said.Read More


SUCCESS STORY – The service was exceptional

The service was exceptional

Former director Mark Anderson was not sure whether or not he had PPI attached to a string of loans he had taken out over the years with First Direct and First Plus, but after seeing the Gladstone Brookes advert on TV he decided he would check it out once and for all.

“It was no win no fee so I decided it was worth having ago and called up to make the claim.  I know I could have done it myself, but I wouldn’t have known where to start,” he said.Read More


SUCCESS STORY – Shocked and stunned at how much we got back

Shocked and stunned

Michael and Sue Adcock always suspected they might have had PPI attached to loans they had taken out in the past, but weren’t sure.

Then they saw the Gladstone Brookes advert on TV and decided to ask for help in making their claims.Read More


HBOS ignored PPI warnings ‘for years’ claims whistleblower

HBOS ignored PPI warnings ‘for years’ claims whistleblower

A whistleblower has claimed Halifax/Bank Of Scotland (HBOS) knew ‘for years’ that PPI policies it sold provided no cover for the buyers.

Now MPs are demanding an investigation into the ‘serious allegations’ made by former HBOS senior executive Paul Moore in a new book “Crash Bank Wallop.”Read More


SUCCESS STORY – Nothing was too much trouble

The service was great

Former carer Joan Perry was really pleased with the service she got from Gladstone Brookes when she made her claims for mis-sold PPI on two Woolwich loans.

“Nothing was too much trouble for them.  The service was great.  I was kept well informed of progress and everyone I spoke to was polite and helpful,” she said.Read More



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