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Blog Category: PPI


FOS says 74% of PPI claims unfairly rejected

FOS says 74% of PPI claims unfairly rejected

New quarterly figures issued by the Financial Ombudsman Service (FOS) show that 74% of the claims resolved between April and June had been unfairly rejected.

The new figures show that FOS received 62,105 complaints about PPI in the three month period, resulting in 49,377 new claims – a rate of 3,700 a week.  PPI claims continue to make up more than half of all complaints received by the service.Read More


PPI compensation breaks the £20 billion barrier

PPI compensation breaks the £20 billion barrier

Compensation for one of the UK’s biggest ever mis-selling scandals has just broken the £20 billion barrier.

The Financial Conduct Authority (FCA) has confirmed that an additional £390.4 million was paid out for successful PPI claims in May.Read More


SUCCESS STORY – Oh my God – that’s amazing!

SUCCESS STORY – Oh my God – that’s amazing!

Telesales worker Deborah Murray had to sit down in the stairs at work when she heard in a phone call how much money she had got back for mis-sold PPI through Gladstone Brookes.

“My legs just turned to jelly,” she said. “I had no idea I was going to get that sort of money back!”

Stunned

Deborah had made a claim for PPI on three Lloyds loans and when she was told the bank had agreed to pay her £5,492.47± in compensation she was stunned.

“That’s what they’re paying me back? Oh my God – that’s amazing,” she said.

Click to hear the call

Advert

Deborah had come to Gladstone Brookes after seeing our advert on TV.  “It said something like ‘you haven’t done anything about it’ and it was true.  It was possible I had taken PPI on some of the loans I have had so I thought it was worth a try.

“I had no idea I was going to get that much back though!  I would have been happy with a couple of hundred pounds.  It’s changed my life.  My bank balance looks a lot better now!

Service

“I’ve been telling everyone that they should be doing it because the service I had was first class.  When I first called up I didn’t have all the details of the loans, but the advisor I spoke to guided me through the process and made it all very easy.

“I haven’t thought what I might do with the money yet.  It’s safely in the bank while I give myself time to get over the shock!”


SUCCESS STORY – Living the dream in Canada

SUCCESS STORY – Living the dream in Canada

John and Lisa Mallett both suspected they had PPI attached to various agreements they have had in the past with Barclays and Barclaycard.

Said customer advisor Lisa: “We had been meaning to do something about it for a couple of years as we felt we had been badly treated by the bank, but we didn’t get round to it because of the complexity of all the agreements we had.Read More


What does Summer 2015 hold?

What does Summer 2015 hold?

What can we look forward to as we enter the Great British Summer with strawberries and cream on the lawns of Wimbledon?

Well, we’ve already had the blazing sunshine – at least for a few days – and a British driver won the British Grand Prix at Silverstone.Read More


SUCCESS STORY – A special thank you

SUCCESS STORY – A special thank you

When florist Fiona McPherson contacted Gladstone Brookes to see if she had been mis-sold PPI she was disappointed to find that none of her agreements had PPI attached.

But she was so impressed with the service she received she persuaded her mum and fellow florist Georgina to check out whether she was due for any compensation.Read More


Lloyds chief tells other banks to stop complaining

Lloyds chief tells other banks to stop complaining

Lloyds Banking Group (LBG) chief executive, Antonio Horta-Osorio, has told other banks to stop complaining about new regulations on ring-fencing and stop treating customers badly.

The idea of ring-fencing banking operations to separate retail divisions from the investment side is that it will stop retail banking money being used to fund investment banking operations. Read More


How much more will PPI cost the banks?

How much more will PPI cost the banks?

As the Financial Conduct Authority (FCA) announces that the total paid out for mis-sold PPI is now just a shade under £20 billion, analysts are starting to ask how much more will PPI cost the banks?

The £410.1 million paid out in April brings the total so far to £19.7 billion with a further £6 billion set aside to pay future successful claims.  But is that going to be enough?Read More


SUCCESS STORY – I don’t think I could have done it myself

£7,379.10

Barman Roy Evans had no idea whether or not he had PPI attached to any of the loans he had taken out with Lloyds Bank, but when he saw the Gladstone Brookes advert on TV he decided to check to make absolutely sure.

Said Roy: “I didn’t remember anyone talking about it at the time I took the loans out so I thought if I had it then it had to have been mis-sold to me.”Read More


Zombie bank mortgages for sale

Zombie bank mortgages for sale

Most people have never heard of it, but a decision on the future of Granite in the next few months will affect the mortgages of more than 130,000 former customers of Northern Rock.

Granite was a funding vehicle created by Northern Rock just before the financial meltdown of 2008 to raise £50 billion on the financial markets to fund its mortgage lending.Read More



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