PPI Archives | Page 42 of 65 | Gladstone Brookes

Blog Category: PPI

SUCCESS STORY – I would never have done it on my own


Adrian Hawkins thought the insurance payment which appeared on his monthly credit card statement was to protect him in case his card was lost or stolen.

“I didn’t know it was PPI.  I took the card out with Royal Bank Of Scotland in the 1990s and I don’t remember anyone discussing adding PPI to it at the time,” he said.Read More

SUCCESS STORY – Caring for Charlie (Money Memories Round 2 winner)

SUCCESS STORY – Caring for Charlie (Money Memories winner)

The compensation Mary Smith got back from her successful PPI claims against Britannia Building Society and Sainsburys could not have come at a better time because it helped her look after her husband, Charlie, who is disabled after a major stroke.

Mary is now Charlie’s full time carer and said some of the money was used make the couple’s bungalow safe for her husband.Read More

SUCCESS STORY – Extremely efficient and very supportive


frances-edwardsCommunity nurse Frances Edwards has nothing but praise for the service provided by Gladstone Brookes after we secured her two lots of compensation almost four years apart.

The first was a £4,437.35± payout from Lloyds.  It was compensation for a loan on which PPI had been mis-sold and was one of the first payouts made after the banks lost their judicial review into the way PPI claims were investigated in 2011.Read More

SUCCESS STORY – Good turn by neighbour leads to £10,000± PPI payout


Former warehouse operative William Cundall remembers getting a letter from Lloyds Bank telling him he had PPI attached to some loans he had taken out with them but was bamboozled by the number of forms he received.

Said William: “The letter suggested that I could make a claim for mis-sold PPI direct with them, but there was so much paperwork I couldn’t handle it and ended up putting it in a drawer.”Read More

SUCCESS STORY – Professional from start to finish

Professional from start to finish

Former teacher John Thompson suspected he might have PPI attached to his Capital One credit card, but couldn’t be sure because he had no paperwork to back it up.

“I thought I might have it, but I had no evidence and so I didn’t make a claim.  Then I saw the Gladstone Brookes advert on the telly and decided to give it a go,” he said.Read More

SUCCESS STORY – £18,999± I was completely shocked!


Secretary Elizabeth Joyce knew she had some sort of insurance on two agreements she had with Marks & Spencer, but she wasn’t sure whether or not it was PPI.

“It was also from such a long time ago I wasn’t sure if I could make a claim or not,” she said.Read More

SUCCESS STORY – You kept fighting for me

You kept fighting for me

Guest house owner Christine Davidson thought it was bad news when Bank Of Scotland rejected her claim for mis-sold PPI on her credit card.

“I thought it was all over,” she said. “But when I spoke to Gladstone Brookes about it they said they disagreed with the rejection and thought it was one which should be appealed.”Read More

SUCCESS STORY – FOS appeal wins the day


When assembly worker David Gibbons made two claims against Santander in 2013 one of the cases was paid out almost straight away with David receiving £1,547±, but the second case was to prove a much harder battle.

Said David: “The bank came back with a rejection of the second claim so I talked to the Gladstone Brookes team about it and they recommended it should be appealed to the Financial Ombudsman Service which is just what we did.”Read More

Record £117 million fine for Lloyds over PPI

Record £117 million fine for Lloyds over PPI

Lloyds Banking Group (LBG) has been fined a record £117 million by the UK financial regulator for mis-handling PPI complaints – five times more than the previous record.

The bank has also agreed to either review or automatically uphold 1.2 million previously rejected claims which could be worth hundreds of millions of pounds to consumers.Read More

Lloyds to be hit with record fine for PPI failings


Lloyds biggest PPI fine ever

News is emerging that Lloyds Banking Group (LBG) is about to be hit by the UK’s biggest ever fine for mishandling the investigation of PPI complaints – possibly more than £100 million

The Financial Conduct Authority (FCA) have refused to comment at this stage or confirm the amount involved, but it is believed the fine will dwarf the previous record fine of £20.7 million handed out to the Clydesdale Bank in April.Read More