Just days after their chairman claimed Britain’s PPI scandal had turned portions of the country into fraudsters, Barclays have admitted that they wrongly told tens of thousands of customers that they did not have PPI.
Despite a £42 million PPI claims deadline consumer awareness campaign running for six months, nearly half the people in the UK still have no idea of the date or even know that a deadline exists.
Claims for mis-sold PPI against Barclays Bank soared by 16% in 2017.
Total claims received have now topped 2.1 million – 300,000 up on the previous year – and the bank has paid out a total of £7.6 billion in compensation for successful PPI claims.Read More
James and Suzanna Moss suspected they might have PPI attached to the credit card they had from Halifax and called in at their local branch to see if they could make a claim for possible mis-selling.
“But they told us we didn’t have any PPI – definitely,” said James.
Damian Shaw had seen the Gladstone Brookes advert on TV many time but never did anything about making his own PPI claim until in 2016 a friend suggested he make the call.
He was unsure how much PPI he may have had attached to agreements in the past and was surprised when his enquiry uncovered it was attached to four loans from Halifax. Following an investigation, the lender agreed he had been mis-sold the policies and paid him £5,334 in compensation.