Fees & Charges

Absolutely No Upfront Cost

Gladstone Brookes can help you to get back any money you may be owed whilst making the process as smooth as possible for you. We’ll handle your case every step of the way, all the while keeping you up to date with the progress of your claim. What’s more, we’ll do so with no upfront fees or costs.

Gladstone Brookes will take 25% + VAT (at the prevailing rate) of the total redress offered by your lender. If we do not recover you anything, you don’t pay us!

*Our fees are subject to Regulatory Change and will be charged at the prevailing maximum rate, however, we will never charge you in excess of 25% +VAT.

Our Success

Our No Win, No Fee† service has been successful for over 300,000 clients and responsible for recovering over £700m of mis-sold PPI. In cases where Payment Protection Insurance (PPI) was attached to the financial agreement, we have a 93% successful reclaim rate for our clients.

Our fees are subject to Regulatory Change and will be charged at the prevailing maximum rate.

For more information on how can we help and to get your PPI claim started, view our claim page.

What will I be claiming for?

At Gladstone Brookes we fight your corner & aim to recover for you:

  • The full cost of the Payment Protection Insurance policy
  • Any interest paid the PPI policy
  • A potential further 8% interest in compensation for the inconvenience caused to you

How long will it take?

How long your claim takes will depend upon your individual case, however our average claim timeframe is between 8-16 weeks from the date the lender acknowledges the claim, to a decision being made.

How will I receive my PPI compensation?

This will depend on your circumstances as the way your damages are paid to you depends upon whether your loan is still active or not.

What if I’m still paying my loan?

If you are still paying your loan back, you will receive a lump sum of any payments made to date on the policy. What’s more the remaining loan payments will then be reduced accordingly, meaning your monthly repayments will be lower!

I’ve paid off my loan or credit card, can I still claim?

Yes you can! If you have paid off your loan, you will receive your PPI refund in a lump sum, most likely in the form of a cheque from the lender.