Have you used our client portal before, or is this the first time?

If you have not yet used our client portal, you will need to register with your email address and your chosen password.

You should have been sent a unique registration link on a text message. If you have not received this, please click the ‘Get your unique registration link here’ link:

This will bring up the below screen, where you are required to enter the below details:

  • Surname
  • Post Code
  • Date of Birth (dd/mm/yyyy)

The next screen requires you to complete:

  • Your E-Mail Address
  • Confirm your E-mail Address
  • Your chosen password
  • Confirm your chosen password

Once you have completed these details, click Create. The below screen should then appear:

Click the ‘here’ button, which should direct you to the login page.

This should then allow you to enter your email address and chosen password, which should then allow you to access your portal.

If you have already registered on our client portal, and you are having trouble logging in, you can reset your password via the below ‘Reset your password here’ link:

After clicking the ‘Reset your password here’ link, the next screen should appear. Enter your E-Mail address and click ‘Reset’.

You should then receive an e-mail to your e-mail address, with a new password. Please be aware this e-mail may go into your junk/spam e-mail folder.

Once you have received this email, go back to our client portal login screen – https://clients.gladstonebrookes.co.uk/index.php

Enter your E-Mail address and the password which we have just e-mailed to you, and click Login.

You should then have access to your portal.

You are able to change your details, including your password on the Account section, once logged in.

To do this, click the Account button at the top of the screen.

This will bring up the below screen, where you are able to change any of the below details you have registered with.