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Rebuilding trust in RBS could take 10 years

Rebuilding trust in RBS could take 10 years

Royal Bank Of Scotland (RBS) chief executive Ross McEwan has admitted it could take up to 10 years for the bank to restore trust in its reputation after it came joint bottom in a customer satisfaction survey.

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HSBC pays $765 settlement for US toxic mortgages

HSBC pays $765 settlement for US toxic mortgages

HSBC has become the latest bank to pay a multi-million dollar settlement to American regulators to conclude its involvement in the mis-selling of toxic mortgage investments in the lead up to the financial crisis of 2008.

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Who tops the £32.2 billion PPI leaderboard?

Who tops the £32.2 billion PPI leaderboard?

The figures surrounding what is probably the biggest ever financial scandal ever to hit the UK are truly mind-boggling.

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RBS boss warns a bad Brexit could trigger a recession

RBS boss warns a bad Brexit could trigger a recession

One of Britain’s top bank bosses has warned that a bad Brexit could tip the country’s economy back into recession.

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RBS to change its name?

RBS to change its name?

Royal Bank Of Scotland (RBS) chairman Sir Howard Davies has revealed the bank is considering changing its name because of the ‘very serious’ reputational damage it has suffered since the financial crash of 2008.

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Tesco Bank fined £16.4 million over cyber attack

Tesco Bank fined £16.4 million over cyber attack

Britain’s financial regulator has fined Tesco Bank £16.4 million over a cyber attack in 2016 which cost its customers £2.26 million in the first penalty of its kind.

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‘ Super-complaint ’ leads to loyalty probe


A super-complaint has been launched by Citizens Advice over the way firms in five different areas exploit their loyal customers.

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Barclays apologise for PPI claim error

Barclays apologise for PPI claim error

Just days after their chairman claimed Britain’s PPI scandal had turned portions of the country into fraudsters, Barclays have admitted that they wrongly told tens of thousands of customers that they did not have PPI.

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Ofcom says mobile charges ‘unacceptable’

Ofcom says mobile charges ‘unacceptable’

Britain’s telecoms regulator has told the mobile phone industry that the way some firms are doing business is ‘unacceptable’ and has to change.

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Tesco facing massive FCA fine over cyber attack

Tesco facing massive FCA fine over cyber attack

Tesco Bank is contesting a proposed £30 million plus fine from the Financial Conduct Authority (FCA) over the 2016 hack attack which attempted to steal cash from its customers’ accounts.

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