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Buying a house

There can be few bigger milestones in a person’s life than buying their own home.

In this day and age it is getting more difficult than ever with the lack of affordable housing nationwide and the difficulty in raising enough cash for a large enough deposit to get a mortgage.Read More


cheque presentation

Robin Lingham (left)Sarah Cross and Leland Crenshaw hand over our £400 donation to Pudsey (Kayleigh Slater)

Our charity of the month for November is Children In Need – an annual favourite – and Kayleigh Slater was on hand to accept our donation of £400 on behalf of Pudsey.

Last year the charity raised an amazing £46.6 million for projects all over the UK which included a special donation for Warrington Wolves Charitable Foundation of which Gladstone Brookes is one of the patrons.Read More

Level of PPI payouts jumps by £21 million in a month

Level of PPI payouts jumps by £21 million in a month

The level of PPI payouts has jumped by £21 million in a single month according to official figures just released.

The Financial Conduct Authority (FCA) revealed the total payout for August was £271.5 million – the highest monthly payout in more than a year.Read More

SUCCESS STORY – The service has been excellent

success story

Alan Jones had taken out quite a few loans and credit cards in the past, but he had no idea whether or not he had PPI attached to any of them and so had never made a claim.

“Then my partner made a claim through Gladstone Brookes on some of the agreements she had had in the past and got back over £1,500. I thought to myself ‘if she can get a result like that maybe I should have a go’ so I rang up and spoke to an advisor,” said Alan.Read More

CYBG adds £403 million for PPI as claims soar

CYBG adds £403 million for PPI as claims soar

CYBG – the former Clydesdale and Yorkshire Banks – have added another £403 million to their PPI provision as the number of new PPI claims soared across the financial sector.

The announcement was made by National Australia Bank (NAB) – CYBG’s former owner.  Under an agreement signed when the two split in February last year, NAB will pay 90% of the increase, leaving CYBG to fund £39 million.Read More

SUCCESS STORY – ‘So professional, pleasant and friendly’

success story

Martin Edwards had been with Lloyds Bank for 40 years, starting his account when he was a boy soldier of 15, and had lots of different loans and other agreements with them, but had no idea whether or not PPI was attached to any of them.

“Then I got a phone call from my sister who told me she had got £60 back after making a claim so I decided it was about time I found out if I was owed anything too,” he said.Read More

Interest rates rise for first time in a decade

Interest rates rise for first time in a decade

The Bank Of England has raised interest rates for the first time in a decade and governor Mark Carney has said the banks should pass the rate rise on to savers.

Base rate has been at a record low since August 2008 when it was slashed from 5.25% to the then record low of 0.5% as an emergency measure to stimulate the economy in the aftermath of the financial crisis.Read More

SUCCESS STORY – My sister talked me into doing it

success story

Gina Santilli has more than 13,000 good reasons to thank her sister for an early Christmas present because she was the one who persuaded her to make a claim for mis-sold PPI.

Said Gina: “I’d seen the Gladstone Brookes advert on TV loads of times and had never made a claim because I couldn’t remember who I had taken out agreements with as they were all so long ago.Read More

Money Memories Round 5 – The Public’s Top 5

Our Money Memories competition attracted more than 1,500 entries  from clients who told us how they had spent the PPI compensation they had received after making a claim through Gladstone Brookes.

Special memories can be made after receiving many thousands of pounds – like a Lotto win – but it doesn’t need to be a huge amount of money to make a big difference in someone’s life.

Our overall £500 winner was Jeremy Newell and his story can be seen here, but the general public visiting our website also voted for their Top 5 who each receive £100.  You can take a look at their stories below.

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Money Memories 5 – THE WINNER

holiday of a lifetime

Jeremy had the holiday of a lifetime

Jeremy Newell has been paraplegic from birth and the severity of his disability has meant he hasn’t been able to have a holiday for 25 years – until now.

After making claims against three credit cards – two from Lloyds and one from Morgan Stanley – Jeremy ended up with £2,357.88 in compensation which helped him to fly away for a week in the sun on Gran Canaria.


“It was brilliant,” said Jeremy.  “I’ve never been able to get away on holiday because I have to have two carers to look after me, but this payout helped me to take them both for a week-long holiday of a lifetime in Maspalomas, Gran Canaria.

“It was a beautiful resort which had been recommended because it is nice and flat and suited my wheelchair.  I thought I would never have a holiday again because there’s no way I could have afforded to do it.”
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