Contact us

All the contact information you need.

Contact Gladstone Brookes

You can call one of our advisers today, calls may be monitored or recorded.

01925 320932

Alternatively, you can email us with your query and we will get back to you as soon as possible.

Click To Email Us

Please include your reference number if you have one.

New Customers

Start your FREE PPI Check**

You can do the claim directly yourself to the lender for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free if you wish for them to review your case, if you have approached your lender first, and it falls within their remit.

I understand that by completing my details on the above form my data will be protected and processed in line with Gladstone Brookes Ltd’s Privacy Policy and Cookie Policy. **Free Check with our claims service. Check is lender specific.

Existing Customers

Sign in to Client Portal

If you are an existing customer, please login to our online client portal.

Our client portal alows you to monitor the progress of your check or claim, make adjustments to your personal details and upload documents.

Customer Service Team

Opening Hours




8:30am – 7:00pm

9:00am – 5:00pm


If your PPI Claim is currently in process you can login to your client portal here

If you’ve checked your client portal and still have questions or if you’ve not had the results from your PPI Check please call us on 01925 320932

Payments & Invoicing Team

Opening Hours








8:30am – 8:00pm

8:30am – 8:00pm

8:30am – 8:00pm

8:30am – 8:00pm

8:30am – 5:00pm

8:30am – 2:00pm


To make a payment click here to see our payment methods.

If you need to speak to someone regarding your invoice, you can contact us by email or by calling us on 01925 320 904, one of our friendly advisors will be happy to help.