Important!
We are no longer accepting PPI Claims.
We are no longer accepting PPI Claims as the PPI Deadline has passed.
If you have already enquired about a PPI Claim with Gladstone Brookes:
We are processing your enquiry and will update you as your claim progresses. If you need an update in the meantime, please contact us.
If you are an existing customer/new customer, please click here to view our FAQ’s regarding the Deadline.
Note: Your PPI claim starts with a Free PPI Check, our PPI Claim fee of 20% + VAT (so 24%° of the total redress offered by your lender) is payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny
You do not need to use the services of a Claims Management Company like Gladstone Brookes.
You can submit a claim directly to the lender yourself for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free to review your case, providing it falls within their remit and you have approached your lender first.

Generally, if you didn’t make a complaint to your provider on or before 29 August 2019, you can no longer claim money back for PPI by complaining to providers or the Financial Ombudsman Service. Some lenders may, in some exceptional circumstances still accept PPI complaints, please check with individual lenders for details.
YOU MAY HAVE BEEN MIS-SOLD PPI
Had a loan, mortgage, credit card, store card or overdraft in the past?
If you’ve previously been sold a Payment Protection Insurance (PPI) policy alongside a loan, mortgage, credit card, store card or overdraft there is a chance you may have been mis-sold and have a right to reclaim £1,000s in compensation. Gladstone Brookes has already recovered over £1 billion from lenders on over 700,000 cases.
No Upfront Costs
We never charge an upfront fee. Our PPI Claim fee of 20% + VAT (so 24%° of the total redress offered by your lender) is only payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny.
91% Success Rate
In cases where Payment Protection Insurance (PPI) was attached to the financial agreement, we have a 91% successful reclaim rate for our clients (based on 30 months’ worth of data from July 2016 to December 2018 on cases with PPI).
Reclaiming money that could rightfully be yours
When you make a claim through Gladstone Brookes, we aim to recover 100% of any premiums that you have paid, plus any interest paid on those premiums and where possible a further 8% in statutory interest.