Find out which lenders and banks Gladstone Brookes can deal with

The mis-selling of payment protection insurance by the banking industry

Payment protection insurance (PPI) has become one of the UK’s largest ever financial scandals, with £26.2bn already repaid.

FCA Investigation

Many banks and financial institutions have been fined for poor handling of PPI claims which left customers waiting months for repayments or being unfairly rejected.

After the Financial Ombudsman Service (FOS) expressed concerns, the Financial Conduct Authority (FCA) began an investigation.

Wrongly rejected

Most recent figures from the FOS show an average of 41% of PPI claims referred to them had been wrongly rejected.

Only 20% of rejected claims are estimated to make it to the FOS because consumers mistakenly believe there are no options after an unsuccessful claim.

An undercover operation by The Times newspaper found that Lloyds Banking Group staff were encouraged to reject claims as only a small proportion of consumers would actually appeal to the FOS.

The lenders listed on this page are not the only ones we deal with

PPI was widely mis-sold across the industry. To the right of this page we have listed some of the largest companies with links to how they have been involved. You can view the complete list of lenders we deal with here.


Latest Bank News

GRG failed 90% of small business clients – FCA report

A previously secret report has confirmed the ‘vast majority’ of businesses dealt with by the Royal Bank Of Scotland (RBS) GRG team ended up in liquidation or ‘long term intensive care.’ The Financial Conduct Authority (FCA) previously refused to publicise the report of its investigation into the dealings of RBS’s Global Restructuring Group, despite intense […]
Read More

RBS to close one in four branches

Royal Bank Of Scotland (RBS) has announced the closure of 259 branches and the axing of 680 jobs, blaming the growth of online banking for the move. The number of closures have so concerned Scottish business minister Paul Wheelhouse that he has urged the UK government to take steps to ensure that communities have access […]
Read More