Find out which lenders and banks Gladstone Brookes can deal with

The mis-selling of payment protection insurance by the banking industry

Payment protection insurance (PPI) has become one of the UK’s largest ever financial scandals, with over £29.2bn already repaid.

FCA Investigation

Many banks and financial institutions have been fined for poor handling of PPI claims which left customers waiting months for repayments or being unfairly rejected.

After the Financial Ombudsman Service (FOS) expressed concerns, the Financial Conduct Authority (FCA) began an investigation.

Wrongly rejected

Most recent figures from the FOS show an average of 41% of PPI claims referred to them had been wrongly rejected.

Only 20% of rejected claims are estimated to make it to the FOS because consumers mistakenly believe there are no options after an unsuccessful claim.

An undercover operation by The Times newspaper found that Lloyds Banking Group staff were encouraged to reject claims as only a small proportion of consumers would actually appeal to the FOS.

The lenders listed on this page are not the only ones we deal with

PPI was widely mis-sold across the industry. To the right of this page we have listed some of the largest companies with links to how they have been involved. You can view the complete list of lenders we deal with here.


Latest Bank News

Banks PPI bill could rocket by £18 billion

by Mike Birkett, 17/07/2018 Banks PPI bill could rocket by £18 billion Britain’s high street banks are facing a possible massive £18 billion increase in PPI mis-selling as a landmark court case awards all of the 76% commission paid on a policy, plus interest, to the policyholders.
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Shock report claims another 2,400 bank branches could close this year

by Mike Birkett, 17/07/2018 Shock report claims another 2,400 bank branches could close this year A shock report for Nottingham Building Society claims another 2,400 bank branches across the UK could be closed by the end of the year. The report, compiled by DJB research, predicts that over 28% of the remaining bank and building […]
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