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FCA warns banks to stop short-changing loyal customers

FCA warns banks to stop short-changing loyal customers

Britain’s financial regulator has warned banks to stop short-changing loyal customers while rewarding new accounts with special ‘teaser rates’.

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FCA chief to be new governor of the Bank Of England

FCA chief to be new governor of the Bank Of England

Andrew Bailey, chief executive Britain’s financial regulator, has been named as the man to take over from Mark Carney who is stepping down as the governor of the Bank Of England in March after six years in control.

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PPI NEWS – A REVIEW OF 2019

PPI NEWS – A REVIEW OF 2019

2019 was a landmark year for PPI with the much heralded claims deadline passing on August 29th.

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PPI News – Top 20 Payouts For December

GB TOP 20 PAYOUTS FOR DECEMBER

The last month of 2019 produced a good crop of Christmas and New Year surprises for our clients with a dozen of our Top 20 payouts all receiving five figure sums in compensation from just a single claim.

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Bank of England to set new climate tests for UK banks

B of E to set new climate tests for UK banks

In a world first the Bank Of England is set to order the UK financial system to undergo a new series of tests to establish their readiness to cope with problems brought on by climate change.

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FCA warns own ban on mini-bonds could cause trouble

FCA warns own ban on mini-bonds could cause trouble

Britain’s financial regulator has admitted its own ban on the marketing of mini-bonds to retail investors could harm existing bond holders.

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FCA bans marketing of mini bonds to ordinary savers

Britain’s financial regulator has banned the marketing of mini bonds to ordinary savers from January.

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Lloyds wrongly rejected 61,000 PPI claims

Lloyds wrongly rejected 61,000 PPI claims

It has emerged that Lloyds Banking Group (LBG) wrongly rejected 61,000 PPI claims after telling its customers they could find no records of an account with PPI attached.

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CHARITY OF THE MONTH – MIND

CHARITY IOF THE MONTH – MIND

Our penultimate charity of the month for 2019 is the mental health charity MIND, nominated by Nikki Glover who is currently on maternity leave, but told us before she went that she has known people suffering from mental health issues and wanted to support the charity that helped them.

Accepting our cheque for £400, Kayleigh Hancox said: “I manage our charity shop in Stockton Heath because we need every penny we can get to help provide the advice and support for anyone experiencing a mental health problem.

I can’t thank Gladstone Brookes enough for such a generous gift and can assure you it will be put to good use.”

One in three

One in three people will suffer a mental health problem in their lifetime. It could be something as simple as temporary stress brought on by working conditions nor a difficult home life, through to depression and ultimately the desire to commit suicide and the mind set to carry it out.

Said Kayleigh: “MIND wants to ensure the people who need support in understanding their condition get it and then receive the help they need to educate them about the resources available and help them move forward.

Donations such as this from Gladstone Brookes help us to raise awareness of mental health in society.”

A year of giving

The £400 donation to MIND almost brings to an end a year of giving for the company with another group of charities all benefiting from donations raised by dress down money contributed by members of staff who also nominate which charities will get a payout.

Other donations this year were:

  • Our final charity for 2019 will be the now traditional trolley dash around Smyths Toy Superstore to buy £1,000 worth of toys for underprivileged children at Christmas.

SCAMS – Quote wizard & Insurance TAX on PPI refunds!

We have been advised that the following numbers have contacted members of the public claiming to be connected to Quote wizard which is an insurance comparison site.

SCAMS – Quote wizard & Insurance TAX on PPI refunds!

We have been advised that the following numbers have contacted members of the public claiming to be connected to Quote wizard which is an insurance comparison site.

CHOSEN CHARITY – Christmas Toy Appeal 2020

It goes without saying that 2020 has been a pretty awful year for most of us and Christmas will be a very different affair than it as been in previous years.

CHOSEN CHARITY – Christmas Toy Appeal 2020

It goes without saying that 2020 has been a pretty awful year for most of us and Christmas will be a very different affair than it as been in previous years.

CHOSEN CHARITY – The Care Workers’ Charity

There is no doubt that 2020 has been a difficult year as the pandemic gripped the country causing thousands of deaths and hundreds of thousands of cases where people have ended up in hospital for extended periods of time as they fought off the effects if the virus.


PPI News – Genworth liable to pay for PPI mis-selling

Genworth liable to pay for PPI mis-selling

A High Court judge has ruled that an American insurer – Genworth Financial – is legally liable for 90% of the £265 million cost of PPI policies mis-sold through Spanish-owned bank Santander.

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