MPs have written to the Financial Ombudsman Service (FOS) demanding evidence that they have dealt with the problems highlighted in the shock Channel 4 Dispatches documentary.
Nicky Morgan, chair of the influential Treasury Select Committee, has written to Chief Ombudsman, Caroline Waynman, seeking assurances that the issues raised by the programme have been dealt with.Read More
An undercover operation by the Channel 4 “Dispatches” programme claims to have uncovered evidence that up to half a million people may have been cheated of a PPI payout by the Financial Ombudsman Service (FOS)
The shock allegation was aired in a special programme aired on March 12th and claimed some staff were so poorly trained they had to Google the name of the financial products they were investigating.Read More
The Financial Ombudsman Service (FOS) is expecting a major increase in the number of PPI cases it is asked to handle in 2018.
In its plans and budget for the coming year, which has just gone out for consultation, FOS says it expects to receive a quarter of a million new complaints – 70,000 up on the current year.Read More
As the PPI claims deadline adverts start to hit the airwaves news has just been released that the banks are still wrongly rejecting more than half of the claims made to them.
Latest figures from the Financial Ombudsman Service (FOS) show that in the year April 2016 to March 2017 FOS upheld 52% of all appeals made to them in favour of the consumer.Read More
HSBC has become the third High Street bank to set aside millions of pounds more to pay future successful PPI claims.
The world’s largest bank has set aside an extra £228 million in its half year figures bringing the total new provision for PPI mis-selling in just one week to more than £1.6 billion.Read More