Ready to start your PPI Check?
If you’re ready to start your check with Gladstone Brookes simply fill in the free PPI Check** form to get started, or call us onfrom a landline or 01925 321 015 from a mobile.
Frequently Asked Questions
In our experience the main things our clients want to know before starting a claim are:
How do I know if I have PPI?
Your bank or loan statements should itemise ‘PPI’ as a separate charge and so this is a simple way to establish whether you have the policy or not, although this may not apply to cases such as single premium PPI. If you are unsure, or cannot locate or understand your statement, then ring one of our advisors onto help you get a free PPI check** started.
How can I claim back my PPI?
We have been successfully dealing with PPI claims since 2007. So far, Gladstone Brookes has managed to recover £1 Billion± for clients with a 91%‡ success rate. To start investigating your PPI, simply fill in the form or call to start your PPI Check. If PPI was or may have been present, we will then advise you of your options and the possibility of reclaiming any money you may be owed.
How much will my claim cost?
The PPI Check is a free, standalone service. Should you then pursue a claim for any PPI found, we work on a no-win-no-fee† basis. If we do recover your money for you our fees are 20% + VAT° of the total redress offered by your lender, including any reduction of any outstanding agreement, which if in place the PPI may be cancelled. If we are unsuccessful there will be no charges whatsoever.
How long does the process take?
For our PPI Check process, on average we receive a response within 6 weeks of sending the request to the lender. Should you continue onto a PPI Claim with us, our average claim timeframe is between 8-16 weeks of the lender acknowledging your complaint, to a decision being made. If your lender cannot keep to these timeframes, we will liaise with them in the first instance and if necessary, we will present your case to the Financial Ombudsman Service, in a bid to bring your case to a conclusion as soon as possible.
Why Choose Gladstone Brookes?
We pride ourselves on being able to help our customers, which is why we love shouting about success stories.
Our PPI Claim success rate is 91%‡ and we've recovered over £1 Billion±, using our knowledge and experience in reclaiming PPI since 2007.
We advertise across television, press, radio and online & we absolutely never cold call. Our clients come to us!
Our friendly, helpful staff will deal with your case from start to finish, keeping you updated along the way.
We have been successful in over 613,000 cases.
We have reclaimed over £1 Billion± in PPI compensation for our clients.
Our success rate for PPI claims with clients currently stands at 91%‡.
Need more information?
If you’ve got further questions or need more information you may find the following sections of the site particularly useful: